Products — EnduraPep Research Supplies

Shipping Policy

At EnduraPep.com, we strive to process and ship orders as quickly as possible.

a. Processing & Shipping Times

Orders are typically processed and shipped within 1-3 business days (excluding weekends and holidays).

Shipping times may vary depending on location, shipping method, and carrier delays beyond our control.

Once your order has been shipped, you will receive a confirmation email with tracking details.

b. Shipping Methods & Carriers

We use reliable shipping carriers to ensure safe and timely delivery of your order.

Shipping options will be displayed at checkout, allowing you to select your preferred method. I free shipping is enacted then EnduraPep will determine most economical shipping method.

c. Shipping Restrictions

We currently ship **only to USA locations **as indicated during checkout.

Certain products may be restricted based on local regulations. It is the customer’s responsibility to ensure compliance with their local laws.

2. Payment Policy

We accept payments through secure third-party platforms to provide a safe and seamless checkout experience.

a. Accepted Payment Methods

We currently accept PayPal and Stripe as primary payment processors.

We reserve the right to add additional payment methods based on demand and business needs.

All transactions are processed securely; we do not store credit card or payment details on our servers.

3. Returns & Refunds Policy

Due to the nature of our products, we do not accept returns. However, we are committed to customer satisfaction.

a. Order Issues & Resolutions

If you experience an issue with your order (e.g., incorrect or damaged items), please contact us within 7 days of receipt.

We will work with you to resolve the issue through replacement or store credit when applicable.

To initiate a resolution, please provide **your order number, photos of the issue, and a brief description and send to **support@endurapep.com

Shipping & Payment Info

Shipping Policy